Refund & Cancellation Policy

Effective February 16, 2017


The Talk Fusion Refund Policy

If any Independent Associate or Customer is unsatisfied with an initial Product Package purchase, Talk Fusion offers a 100% three (3) day money-back guarantee (unless otherwise required by law) from the date of purchase. Please note that the $39 USD one-time Independent Associate Cost, Product Package upgrades, wire transfer fees and sales and service taxes are non-refundable. Returns on the purchase price constitute a purchaser’s voluntary request to cancel. All refunds will be processed within 7 business days from the date you receive your cancellation confirmation.

Talk Fusion reserves the right to reject any refund request under this Policy in the event that Talk Fusion reasonably suspects abuse of this Policy (for example, where there is reasonable suspicion of attempted or actual manipulation or fraud). The Associate agrees to fully cooperate with Talk Fusion Corporate in any suspected Policy abuse investigation. If an Associate’s account is closed or cancelled by Talk Fusion, the Associate waives and forfeits all present and future commission rights and any other rights he/she may have as an Associate.

Cancellation

User agrees that Talk Fusion, at its sole discretion, may remove and discard any content within the Products and Services, for any reason or if Talk Fusion believes that User has violated or acted inconsistently with the letter or spirit of the Terms of Service. User agrees that any termination of his or her access to Talk Fusion for violation of these Terms of Service may be effected without prior notice, and acknowledge and agree that Talk Fusion may immediately deactivate or delete his or her account and all related information and files in his or her account and/or bar any further access to such files. Further, User agrees that Talk Fusion shall not be liable to User or any third-party for any termination of its access to the Products and Services.

Recurring Billing/Pre-Paid/Paid-in-Full Option

There is a monthly recurring fee for the Products and Services, in all countries. Please note that Talk Fusion will automatically charge the monthly plan fee to the credit card authorized by User to pay their monthly plan fees for the Products and Services. Associates and Customers may change their method of monthly payment to an alternate credit card or PAYLUTION® E-Wallet Account (Associates only) via the Billing section of their Dashboard.

User is required to give Talk Fusion a written notice at least 5 days prior to the monthly anniversary date to cancel account and avoid automated billing. All cancellation notices must be emailed to Support@talkfusion.com or by submitting written notice by facsimile or certified mail to Talk Fusion. The Cancellation request must include the Talk Fusion ID number of the account that is being cancelled. If you are paying for more than one account on your credit card, you must list every individual account that you want cancelled. User agrees that submitting a notice of cancellation by telephone is an unacceptable form of submitting notice of cancellation to Talk Fusion and that Products and Services charges may continue to apply until Talk Fusion has received the proper notice.

When your service is cancelled, access to your Dashboard will immediately be restricted. Please note that all of your stored videos and email addresses will be deleted from the Talk Fusion system. Any Video Emails or Video Newsletters that had been sent out before cancellation will be inactivated and will not be able to be viewed by their intended recipients.

PLEASE NOTE: Associates and Customers may choose an annual Pre-Paid/Paid-in-Full payment option and save up to 20% over the monthly plan price. The Pre-Paid/Paid-in-Full payment may not be cancelled or the amount refunded, unless purchased along with a Product Package and cancelled ten business days from the date of purchase.


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